Summary: My Dell XPS 13 9360 laptop has issues with the touchpad. The Dell support site is the pure horror but the Dell support team via Facebook is fast and helpful. Long story: Several days ago the trackpad stopped working. It started when I connected a Apple Magic Mouse for more convenient playing. When I disconnected the mouse, I realized that the trackpad stopped working. Thinking the laptop just swallowed up I restarted the system.
When we started our tour three month ago, I replaced my trusty Lenovo Thinkpad T520 with a shiny new Dell XPS 13 (9360). The reasons where many fold: As weight and volume are premium while travelling half the weight and less than half the volume is awesome. As I didn’t intended to do a lot computer stuff, I settled for a 13 inch screen instead of a 15 inch screen. The other main reason is definitely the battery life.